All Consibio Logger devices connect primarily via cellular and continuously scan for and select the best operator in the given area based on performance metrics collected by the device itself.
In the unlikely scenario that a device is not able to establish a proper cellular connection, it will try to connect to a local Wi-Fi network through an automated fallback mechanism. The credentials for this Wi-Fi network is predetermined.
Therefore, if you have a local device which is not able to connect via cellular, you can set up a local Wi-Fi hotspot with these credentials to allow the device to connect through the hotspot instead. This will make it much easier for Consibio's support partners to help identify potential issues.
Credentials
The Wi-Fi hotspot should be set up with credentials exactly as defined below:
| Parameter | Value |
| SSID (network name) | Consibio IoT |
| Password | Cnsb20:Wf |
It is completely secure to use this mechanism, even though everyone can know the password based on the above. See the security description below for more information.
Step-by-step
- Disconnect all power sources from the device
Be sure to disconnect both wired power and batteries. - Create and activate the hotspot with the provided credentials
See below for how to do it on an iPhone or Android smartphone. - Reconnect the power sources
Ensure that the batteries are charged, if a wired power supply is not used - Wait
It can take up to 10-15 mins before the device uses the fallback and attempts to connect via Wi-Fi. If this doesn't happen, there is probably another issue with the devices. Please reach out via support@consibio.com for further instructions.
If you are using an iPhone, please keep the screen activated during this period. Otherwise, it might automatically disable the hotspot.
Hotspot setup guide
The hotspot can be created with any Wi-Fi access point, but often it is convenient to use a smartphone as the local hotspot. Below it is outlined, how this hotspot is commonly setup on popular smartphone platforms:
Set up hotspot on an iPhone
To set up a Wi-Fi hotspot compatible with Consibio Logger on an iPhone, please follow these steps:
- Open the "Settings" app
- Click on "General"
- Click on "About"
- Click on "Name" and change it to (be aware of the letter casing):
Consibio IoT - Click "OK" on the keyboard
- Go back to the frontpage of the Settings app
- Click on "Personal Hotspot"
- Click on "Wi-Fi Password" and change to:
Cnsb20:Wf - Ensure that "Allow Others to Join" is enabled
- Ensure that "Maximize Compatibility" is enabled
- Activate the hotspot
- Close the Settings app but keep the screen activated until the device connects.
Otherwise, the iPhone might automatically close the hotspot again.
Set up hotspot on an Android phone
To set up a Wi-Fi hotspot compatible with Consibio Logger on an Android smartphone, please follow these steps:
- Open the "Settings" app
- Click on "Connection & sharing"
- Click on "Personal hotspot"
- Click on "Hotspot settings"
- Under "Hotspot name (required)", change the name to:
Consibio IoT - Under "Password", change it to:
Cnsb20:Wf - Under "Security", select "WPA2/WPA3-Personal" (this is usually selected pr. default)
- Under "AP band", select "2.4 GHz"
- Activate the hotspot
Security
It is completely secure to let everyone know the Wi-Fi credentials listed above, as they cannot in any way be used to gain improper access to devices or data or impersonate devices:
- Consibio Logger treats all networks as insecure. Therefore, all communication going to and from the devices is encrypted using the latest standards (using TLS 1.3).
If a person with malicious intent establish a Wi-Fi access point which the devices connects to, they cannot retrieve the data. - The devices never accepts incoming requests over a network. The session is always iniated by the device to a trusted source.
- A Wi-Fi network cannot be used to prevent a device from connecting and thus impose a loss of function. A device will always attempt to connect via cellular first. Only if this fails, it attempts to connect via Wi-Fi. If the Wi-Fi network does not allow the outgoing requests performed by the device, the device will automatically disconnect from the Wi-Fi network again and retry the cellular connection.